Received student/academic verification license. can't activate the license, please help. I've attached the error message

Received student/academic verification license. can't activate the license, please help. I've attached the error message
Best answer by Don Dickinson
Hello!
This article on activation and transfer errors covers that error message. Let me know if you require any further help!
https://my.zemax.com/en-US/Knowledge-Base/kb-article/?ka=KA-01809
Best,
Don D
Zemax
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