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Zemax keeps crashing


Marzanna
Ultraviolet

Hi,

I got Zemax Optic Studio 2023 R1.00. When started using PSF

 

The same Zemax behaviour keeps happening when trying PSF analyses using Zemax Design Templates ( even on very simple 2 lenses system). I was testing PSF function on our PC  - same reaction. 

My brand new laptop got 

and 16 GB RAM

Our PC

and 320GB RAM.

They both have Windows 11 Pro.

I would like to contact Zemax Technical support but couldn't find email. 

Best answer by Sandrine Auriol

Hi @Marzanna ! Sorry about that. Send us an email at support@zemax.com.

You can also access your Zemax account from here: https://support.zemax.com/hc/en-us

 

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Hi @Marzanna ! Sorry about that. Send us an email at support@zemax.com.

You can also access your Zemax account from here: https://support.zemax.com/hc/en-us

 


is here way to collect proper info after crush by automatic way? for sending to support


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