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User not adding

  • January 9, 2023
  • 1 reply
  • 45 views

jonathan.ranada

Tried adding a new colleague but nothing seems to happen, it looks like there is a process going on but the user is not being added, I have tried doing it to multiple browsers, all having the same issue.

 

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Best answer by Ethan

Hi @jonathan.ranada,

We apologize for the delayed response and the troubles you are having. This problem is likely caused by an intermittent server issue; please try it again. If you still have problems adding another user, we can help you further troubleshoot or add the user from our end.

Best,
Ethan

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Ethan
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  • January 19, 2023

Hi @jonathan.ranada,

We apologize for the delayed response and the troubles you are having. This problem is likely caused by an intermittent server issue; please try it again. If you still have problems adding another user, we can help you further troubleshoot or add the user from our end.

Best,
Ethan


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