Hi team,
I recently registered for the Global Academic Program license.
On my Zemax account page, I can see my license number and verify that I am categorized as an end user.
However, I can’t find the activation code to register my license on my PC.
It seems like it should be delivered via email, but I haven’t received it. (I checked the spam box)
Please let me know how to find the activation code.
Thank you.
Best answer by Don Dickinson
View originalGreetings!
It looks like there was a processing error with the license system. I’ve asked the academic team to regenerate it for you. If you have any follow up questions or don’t see an activation code in your student email within the next 24 hours, email academic@zemax.com for help.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Do not provide any information or data that is restricted by applicable law, including by the People’s Republic of China’s Cybersecurity and Data Security Laws ( e.g., Important Data, National Core Data, etc.).
不要提供任何受适用法律，包括中华人民共和国的网络安全和数据安全法限制的信息或数据（如重要数据、国家核心数据等）。
