Question

License Renewal due to formatting

  • 22 May 2023
  • 2 replies
  • 37 views

My problem is that i had to format the laptop and when i try to put the license againt ir doesn’t work. I have written to academic@zemax.com but i don’t receive an answer. I hope someone can help me with that problem.


2 replies

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Hello! 

 

I see you successfully transferred your license L132270 yesterday. Does this means your issue is resolved? 

Yes, i could resolve the problem, thanks you so much.

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