License expiration

  • 8 March 2021
  • 1 reply
  • 79 views
A

Hi,


This morning I started facing an error in my license manager.


The license server is a different computer and Optic Studio runs fine on the server machine, but on the laptop, from which the image below was taken, I cannot seem to run OpticStudio because the license seem to have expired.


I have never had trouble with not checking in the license back in time. I could simply check in and check it out again. But today seems to be an exception. I am not even sure the problem is becaue of not checking the license back in!


Any solutions are most welcome.


 


Best regards,

Amit


 


1 reply

A

Resolved.


The IP address that I used to locate my license server had changed.


Due to this the computer that had the checked-out license was not able to connect to the server and (I guess stored a local copy of the license). This created an error in the license manager. After deleting the local license, I realized that the computer was not able to connect to the license server and upon checking I found that the IP address of the server had changed.


I updated the IP address in the Sentinel Admin Control Center and it worked.


 


Cheers,


Amit

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