Hello
I am having problems running a tolerance analysis that only uses the TEZI operand. I get the error message that says “TOFF requires surface 0 to have a physical sag” which makes no sense. You can see the screen shot in the image attached. I think this is a bug in the software.
Any ideas?
Regards
Diego
Best answer by Ethan
Hi
Thank you for bringing this to our attention. I mentioned this in the case you opened, but I wanted to share the following information here in case other users have a similar issue.
As you discovered, this is indeed a bug in OpticStudio (OS) that is known to our developer team. The issue relates to the use of a legacy perpetual Zemax license and how it interacts with the subscription-only Composite Surface feature. There is a pending fix for this error that will be released in the next service pack.
As a workaround in the short term, perpetual license users can try rolling back to OS 22.2.1, which can be found here: https://www.zemax.com/pages/opticstudio-downloads-legacy. Users should be able to deploy the TEZI operand as usual in that version.
Best,
Ethan
+2Hi
Thank you for bringing this to our attention. I mentioned this in the case you opened, but I wanted to share the following information here in case other users have a similar issue.
As you discovered, this is indeed a bug in OpticStudio (OS) that is known to our developer team. The issue relates to the use of a legacy perpetual Zemax license and how it interacts with the subscription-only Composite Surface feature. There is a pending fix for this error that will be released in the next service pack.
As a workaround in the short term, perpetual license users can try rolling back to OS 22.2.1, which can be found here: https://www.zemax.com/pages/opticstudio-downloads-legacy. Users should be able to deploy the TEZI operand as usual in that version.
Best,
Ethan
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Do not provide any information or data that is restricted by applicable law, including by the People’s Republic of China’s Cybersecurity and Data Security Laws ( e.g., Important Data, National Core Data, etc.).
不要提供任何受适用法律，包括中华人民共和国的网络安全和数据安全法限制的信息或数据（如重要数据、国家核心数据等）。