need help with knowledgebase access
MyZemax and Knowledgbase access
+2Hello Mark,
Thanks for your post here!
In order to have full access to all areas and resources on the portal you must be an end user of a supported license - so please ensure you are correctly listed against the licenses of your organisation. Our software has always been, and continues to be, end user licensed software - our new site simply gives you more visibility into your licensing and allows you to manage users. As I can see in our system, everything was set up yesterday. Please let us know if you have any further questions or problems and we will be happy to help!
Best,
Csilla
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Need more help?
To Chinese users:
Do not provide any information or data that is restricted by applicable law, including by the People’s Republic of China’s Cybersecurity and Data Security Laws ( e.g., Important Data, National Core Data, etc.).
不要提供任何受适用法律，包括中华人民共和国的网络安全和数据安全法限制的信息或数据（如重要数据、国家核心数据等）。