你好,我曾在一台电脑上激活Zemax许可证,但是那台电脑重装系统后,许可证丢失了。
现在我想在重装系统后的电脑上再次激活Zemax,也没有转移码,请问我该怎么办?
您好!
感谢您联系我们Ansys Zemax China!
我们的Zemax授权通常将与电脑的硬件以及操作系统进行绑定,发生诸如操作系统重装、电脑主板/硬盘更换的行为都会导致 License 丢失,需要我们这边协助进行 Recover 操作。但请注意,Recover 操作并不是 100% 成功的。
方便的话您可以使用您注册 Zemax 账户的邮箱描述您的信息,附加您当前使用的 Zemax 授权序列号,发送邮件至 zemax.support@ansys.com,我这边会为您进行后续 Recover 操作指引,感谢理解!
祝好!
Haosheng Hu
Senior Application Engineer
Email: haosheng.hu@ansys.com
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.