Hi CAD and OB people,

If a client machine has OpticsBuilder for Creo 7 installed and the OpticsBuilder for Creo Parametric 7 Steps on following articles have not been performed:

• OpticsBuilder licensing and installation – Knowledgebase (zemax.com)

Zemax OpticStudio can potentially run into issues while creating or loading a CAD Part: Creo Parametric object. Hence, when using the Dynamic Link with Creo Parametric 7, the steps explained in the article which is linked above are essential.

Here is the main Article (Where you can find this info)

Using the OpticStudio Dynamic CAD link – Knowledgebase (zemax.com)

Have a good day!