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Question

Trouble establishing Ansys account

  • February 21, 2026
  • 2 replies
  • 36 views

David
Luminary
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Some time ago, the portal for managing OpticStudio licenses moved to the Ansys site. I have been trying to access and manage my perpetual license. I have an account on the Ansys forum, and regularly read the optics section. I can get to the license management page by using the Software Downloads page at the bottom of this Zemax forum. But when I try to sign on, my LastPass password manager wants to sign me on with the same password I use for the Ansys forum. I get an invalid password response. But . . .  it seems to recognize my email address (as user name) and does not offer to let me set up a new account. (I could use the forgot password link, but I’m afraid that will disqualify me from accessing the forum.)

How can I get access to managing licenses?

2 replies

David
Luminary
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  • Author
  • Luminary
  • February 22, 2026

I think I’ve solved this.

But dealing with the Ansys site is more difficult than tolerancing a zoom lens. 


David.Nguyen
Luminary
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  • Luminary
  • February 23, 2026

I feel sorry for you ​@David and I would also agree that it is quite difficult to manage the new licenses (its also perhaps because I work at the university), but you made me laugh with that last comment 😄

Take care,


David