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Student License Setup

  • Aug 20, 2021 9:40 PM UTC
  • 3 replies
  • 329 views

Ahmet Cihat.Kahraman

Hi;

 

Hello, I have a student license, but I cannot enter the program because I cannot view the activation code. Where can I find the license activation code?

 

Thanks!

Best answer by Don Dickinson

Hello!

 Ahmet, I see you were sent your license in Aug 2021 and activated it then. Licenses cannot be activated again. Do you still have access to the machine you activated? Has it had any hardware changes or has Windows been reinstalled? 

Bazybazy, what is your last name? I can look you up and message you the activation code if there is one. 

 

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3 replies

Bazybazy
  • Single Emitter
  • Jan 8, 2022 8:31 AM UTC

same with you.

Maybe there should be an e-mail inclouding the activation code ,but i dont receive it anyway.

And i follow the guideline and send an e-mail to academic@zemax.com. No reply so far.


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  • En-Lightened
  • Answer
  • Jan 10, 2022 5:45 PM UTC

Hello!

 Ahmet, I see you were sent your license in Aug 2021 and activated it then. Licenses cannot be activated again. Do you still have access to the machine you activated? Has it had any hardware changes or has Windows been reinstalled? 

Bazybazy, what is your last name? I can look you up and message you the activation code if there is one. 

 


Bazybazy
  • Single Emitter
  • Jan 11, 2022 2:01 AM UTC

Hello!

 Ahmet, I see you were sent your license in Aug 2021 and activated it then. Licenses cannot be activated again. Do you still have access to the machine you activated? Has it had any hardware changes or has Windows been reinstalled? 

Bazybazy, what is your last name? I can look you up and message you the activation code if there is one. 

 

Thanks a lot! I have sent my name and code to you by message.