Hi Zemax Support Team,
I am Bahadır Gezgen.I have a Zemax student license.
I recently formatted my laptop and forgot to transfer my license.I send an e-mail to acedemic@zemax , they offered to deactive my old license and give a new one but there is no return . Thank you very much for your help.
Afternoon! The replacement request appears not to have been received. I just re-sent a request to the academic team on your behalf, and you should hear back by tomorrow.
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