Solved

License loss due to a broken laptop

  • 15 February 2022
  • 1 reply
  • 78 views

Hello,

I lost the Zemax license because my laptop suddenly broke down. Is it possible to recover the license to transfer it to a new computer or create a new license? I still have the hard drive with the installation.

Thank you

icon

Best answer by Don Dickinson 22 February 2022, 20:03

View original

1 reply

Userlevel 3
Badge

Greetings!

I’ve asked the academic team if they will be willing to replace the license. You should hear back by tomorrow on this. 

 

 

 

Reply