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License loss due to a broken laptop

  • 15 February 2022
  • 1 reply
  • 88 views

Hello,

I lost the Zemax license because my laptop suddenly broke down. Is it possible to recover the license to transfer it to a new computer or create a new license? I still have the hard drive with the installation.

Thank you

1 reply

Userlevel 3
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Greetings!

I’ve asked the academic team if they will be willing to replace the license. You should hear back by tomorrow on this. 

 

 

 

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