Proxy configuration

Question

Hi all,in the company we use a proxy (with username and password) to control internet access. I noticed that Optic Studio doesn't have the possibility to request authentication to the proxy, this also inhibits the possibility to check for new releases automatically. By installing the version of Optic Studio 2023 R2, a launcher appeared which, bypassing the proxy, is populated with templates. Is there a way to enter the authentication credentials automatically to the Optic Studio?Thank you all so much for your interest.

Don Dickinson · Accepted Answer

Hello!There is no proxy settings in Opticstudio directly.I think it’s supposed to use the Windows proxy settings. If it cannot talk through the proxy for the update check, then you can manually check for new versions from Help > Downloads and Support button. This takes you to the downloads page.

Luca.cellerino · Answer

Hello!There is no proxy settings in Opticstudio directly.I think it’s supposed to use the Windows proxy settings. If it cannot talk through the proxy for the update check, then you can manually check for new versions from Help > Downloads and Support button. This takes you to the downloads page.Hi Don,yes, the application uses the system settings, but the proxy needs user and password authentication, some applications have the possibility to set these parameters inside... could this be a future integration?A thousand thanks.....

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