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Hi all,

The 21.3.1 releases of OpticStudio and OpticsViewer include product Help documentation that is missing equations. We are sorry for this inconvenience to our customers, and we are correcting this error for the next software release. If you are working with 21.3.1 and would like a copy of the Help with the equations included, please login to your Zemax.com account and open a support ticket. Our staff will provide you with a fixed document.

Hi all,

We have uploaded an updated version of the Help System files. Navigate the the pages below and click the link Product Help.

If you intend to save the CHM files, please work through the following steps. Otherwise it may not render properly:

  1. Download the help system ZIP for your program of choice
  2. When downloaded, right-click the ZIP folder and click Extract All. Feel free to extract the files directly to the Downloads folder
  3. Try to open a CHM file. If you receive a popup, un-check the check-box next to "Always ask..." and continue.
  4. Once extracted, you may replace the CHM file in the Program Files\Zemax OpticStudio\Help folder

Hi all,

We have uploaded an updated version of the Help System files. Navigate the the pages below and click the link Product Help.

If you intend to save the CHM files, please work through the following steps. Otherwise it may not render properly:

  1. Download the help system ZIP for your program of choice
  2. When downloaded, right-click the ZIP folder and click Extract All. Feel free to extract the files directly to the Downloads folder
  3. Try to open a CHM file. If you receive a popup, un-check the check-box next to "Always ask..." and continue.
  4. Once extracted, you may replace the CHM file in the Program Files\Zemax OpticStudio\Help folder

Thanks!

Your bugfix needs a small bugfix: The pdf inside the archive should be called “OpticStudio_UserManual_en.pdf” (resp. “OpticStudio_UserManual_ja.pdf”) instead of “OpticStudio_Help_en.pdf” (resp. “OpticStudio_Help_ja.pdf”).

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