Network problems occured as soon as Zemax OpticStudio 20.2.1 Premium was launched, reflected in not being able to access the internet or the default gateway (timeout).
And within 1 minute after exiting OpticStudio, network was recovered and everything turned normal.
Had tried for 5 times, and things above were reproduced 100%.
Please solve the strange problem as soon as possible. Thank you!
Best answer by Don Dickinson
Hello!
We haven't seen other reports of this, but you might try installing 20.2.2 just to force a refresh of the files and licensing runtime that comes with it.
https://my.zemax.com/en-US/downloads/opticstudio-downloads/
If that doesn;t help I wonder if you have antivirus /security software that is blocking part of OPticstudio's license service or something? What antivirus do you use?
thanks and Best regards,
Don D
Hello!
We haven't seen other reports of this, but you might try installing 20.2.2 just to force a refresh of the files and licensing runtime that comes with it.
https://my.zemax.com/en-US/downloads/opticstudio-downloads/
If that doesn;t help I wonder if you have antivirus /security software that is blocking part of OPticstudio's license service or something? What antivirus do you use?
thanks and Best regards,
Don D
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