My name is Xiangli Jia and I'm a PhD student at UC Berkeley. I have a Zemax student license as part of the Zemax Academic program.
Several weeks ago my laptop crashed and I had to reset it. Unfortunately, the reset uninstalled the Zemax on my computer and I'm not able to activate Zemax on this computer using the license activation code I have.
I appreciate any help you can provide.
Best answer by Xiangli.Jia
Update: This problem has been solved with the help with Zemax Support.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Do not provide any information or data that is restricted by applicable law, including by the People’s Republic of China’s Cybersecurity and Data Security Laws ( e.g., Important Data, National Core Data, etc.).
不要提供任何受适用法律，包括中华人民共和国的网络安全和数据安全法限制的信息或数据（如重要数据、国家核心数据等）。
