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Unable to reactivate Zemax after computer reset

  • April 12, 2022
  • 1 reply
  • 79 views

My name is Xiangli Jia and I'm a PhD student at UC Berkeley. I have a Zemax student license as part of the Zemax Academic program.

Several weeks ago my laptop crashed and I had to reset it. Unfortunately, the reset uninstalled the Zemax on my computer and I'm not able to activate Zemax on this computer using the license activation code I have.

I appreciate any help you can provide.

Best answer by Xiangli.Jia

Update: This problem has been solved with the help with Zemax Support.

1 reply

  • Author
  • Single Emitter
  • 1 reply
  • Answer
  • April 13, 2022

Update: This problem has been solved with the help with Zemax Support.