OpticStudio license support wrongly showing as unrenewed

  • 25 May 2021
  • 1 reply
  • 6 views

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Hello,


I tried to download the new 21.2.0 version of OpticStudio, but got the following message:


image.png


But I did renew my support in October of 2020.  And my Zemax license manager confirms this, saying that the license is activated.  Can you tell me how to address this?



Thanks


1 reply

Hi Paul,


I'm sorry for the trouble. For some reason, your image doesn't show. Could you plesase upload the image again?


Paulie

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