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OpticStudio Account number switch to Ansys

  • June 1, 2023
  • 2 replies
  • 78 views

Luca.cellerino

Good morning,
in the transition from Zemax OpticStudio to Ansys OpticStudio, our Account number has been changed (old account number is LXXXXXX, new account number is AXXXXXXX). Wanting to open a telephone assistance call, I find myself unable to do so.

 

Can someone help me?

 

Thanks

Best answer by Don Dickinson

Hello! 

We’ve marked you as supported now so you can open tickets or schedule support calls online. Let me know if you have any further issues. 

 

2 replies

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  • En-Lightened
  • 158 replies
  • Answer
  • June 1, 2023

Hello! 

We’ve marked you as supported now so you can open tickets or schedule support calls online. Let me know if you have any further issues. 

 


Luca.cellerino
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  • 20 replies
  • June 5, 2023

Thank you Don,

I opened a call.

 

Thanks