Hello,
I had renewed my license in February until Mar 16, 2022, but during updating new Zemax version, I got the following License manager window which my license is already expired so that I cannot open new version of Zemax.
The attached file is from Zemax when I renewed.
Can you check why this is happened to me, please?
Hello!
I sent the license update via emai yesterday. Let us know by replying to that or this forum post if this resolved your issue.
Best regards,
Don D
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Do not provide any information or data that is restricted by applicable law, including by the People’s Republic of China’s Cybersecurity and Data Security Laws ( e.g., Important Data, National Core Data, etc.).
不要提供任何受适用法律，包括中华人民共和国的网络安全和数据安全法限制的信息或数据（如重要数据、国家核心数据等）。