I am student, earlier have transferred the License and successfully installed, now again have transferred the license but I am not able install the license, Please help.
Thanks for posting on our forums, and sorry to hear that you’re having some difficulties getting your license transferred!
Since you’re getting that error message, I suspect what’s happening is that you’re using an older code from a prior transfer. These transfer codes are a one-time use only, and new codes are generated each time you initiate a transfer from the Zemax License Manager.
Do you happen to have another transfer code from a more recent email from us? You may want to check your spam folder in case it got logged there.
If you’re unable to find a new transfer code, send an email to support@zemax.com, and we can help further directly. Thanks, and looking forward any updates from your side!
Apply the update on the computer where the license is currently activated. If this is a network license, do so on the license server. Learn how.
Hi,
I am student, earlier have transferred the License and successfully installed, now again have transferred the license but I am not able install the license, Please help.
Showing below error
Thanks & Regards
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Hi Ashok,
Thanks for posting on our forums, and sorry to hear that you’re having some difficulties getting your license transferred!
Since you’re getting that error message, I suspect what’s happening is that you’re using an older code from a prior transfer. These transfer codes are a one-time use only, and new codes are generated each time you initiate a transfer from the Zemax License Manager.
Do you happen to have another transfer code from a more recent email from us? You may want to check your spam folder in case it got logged there.
If you’re unable to find a new transfer code, send an email to support@zemax.com, and we can help further directly. Thanks, and looking forward any updates from your side!
Thanks for sharing the password in Private message, I have entered the password and it's got activated, not able to open the software.
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