Hello!
I recently had to re-install OpticStudio after a coffee on computer accident. I was unable to transfer the license as the machine would no longer boot. Would it be possible to get a new invite? Or what recommendations would be worth attempting to recover access to Zemax software?
Thanks!
Best answer by Allie
Hi
Sorry to hear about your computer :(.
If the machine will no longer boot up, then the license is lost. It looks like you have a subscription-type which means you may be eligible for a replacement per our License Policies. Please send an email to support@zemax.com and we can discuss further!
+2Hi
Sorry to hear about your computer :(.
If the machine will no longer boot up, then the license is lost. It looks like you have a subscription-type which means you may be eligible for a replacement per our License Policies. Please send an email to support@zemax.com and we can discuss further!
Thanks a bunch, Allie!
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