Access to Knowledgebase

  • 3 July 2020
  • 1 reply

I'm an existing customer but I fail to access to knowledge base. What should I do?

1 reply

Userlevel 4
Badge +2

Hello Suzie,

In order to have full access to all areas and resources on the portal you must be an end user of a supported license. Our software has always been, and continues to be, end user licensed software. Can you please ask your license administrator to add you as an end user to your license?

You may find more information here: MyZemax Frequently Asked Questions

Best regards,