Zemax keeps crashing

  • 17 March 2023
  • 1 reply


I got Zemax Optic Studio 2023 R1.00. When started using PSF


The same Zemax behaviour keeps happening when trying PSF analyses using Zemax Design Templates ( even on very simple 2 lenses system). I was testing PSF function on our PC  - same reaction. 

My brand new laptop got 

and 16 GB RAM

Our PC

and 320GB RAM.

They both have Windows 11 Pro.

I would like to contact Zemax Technical support but couldn't find email. 


Best answer by Sandrine Auriol 22 March 2023, 12:37

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Userlevel 6
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Hi @Marzanna ! Sorry about that. Send us an email at

You can also access your Zemax account from here: