Hey Zemax team,
When I went to zemax.com today I got this cheery message:
What is this app, what is Zemax New Portal, what is my Zemax tenant and why does it need access to my email?
- Mark
Hey Zemax team,
When I went to zemax.com today I got this cheery message:
What is this app, what is Zemax New Portal, what is my Zemax tenant and why does it need access to my email?
I got the same thing. And it won’t take no for an answer.
Hey Zemax team, what’s the answer? C’mon...we know you know...
Seems a shame such a simple question can’t be answered in a week
Hi Mark,
Apologies for such a delayed response on our end. Our notification system for flagging posts had an error that resulted in a few posts not being flagged. I’ll double check that this has been resolved.
The “Authorize App” message appearing is the result of a new version of zemax.com that went live earlier this year. As part of our migration into Ansys’ webs system, a few changes needed to be made to the website. This update prompted a security check from our single sign-on provider which hosts our login details. This is a one-time check, so after clicking on the green check mark to complete the sign in process, this pop-up will never appear again.
The message is asking for permission to access your email so messages can be sent to you in the event of an update on a support ticket for example. If you have any other questions on this, just let me know!
Is that the ‘Avoid Awkward Questions’ flag in the forum software settings?
Thanks for the reply. The dialog could be better phrased, it is a bit intimidating
Thanks, Jordan. That’s clear. They should have asked you to write the text for the pop up.
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