Hey Zemax team,
When I went to zemax.com today I got this cheery message:
What is this app, what is Zemax New Portal, what is my Zemax tenant and why does it need access to my email?
- Mark
Solved
What is the Zemax New Portal...and why does it need access to my email?
+3Best answer by Jordan.Teich
Hi Mark,
Apologies for such a delayed response on our end. Our notification system for flagging posts had an error that resulted in a few posts not being flagged. I’ll double check that this has been resolved.
The “Authorize App” message appearing is the result of a new version of zemax.com that went live earlier this year. As part of our migration into Ansys’ webs system, a few changes needed to be made to the website. This update prompted a security check from our single sign-on provider which hosts our login details. This is a one-time check, so after clicking on the green check mark to complete the sign in process, this pop-up will never appear again.
The message is asking for permission to access your email so messages can be sent to you in the event of an update on a support ticket for example. If you have any other questions on this, just let me know!
+4I got the same thing. And it won’t take no for an answer.
+3Hey Zemax team, what’s the answer? C’mon...we know you know...
+3Seems a shame such a simple question can’t be answered in a week
Hi Mark,
Apologies for such a delayed response on our end. Our notification system for flagging posts had an error that resulted in a few posts not being flagged. I’ll double check that this has been resolved.
The “Authorize App” message appearing is the result of a new version of zemax.com that went live earlier this year. As part of our migration into Ansys’ webs system, a few changes needed to be made to the website. This update prompted a security check from our single sign-on provider which hosts our login details. This is a one-time check, so after clicking on the green check mark to complete the sign in process, this pop-up will never appear again.
The message is asking for permission to access your email so messages can be sent to you in the event of an update on a support ticket for example. If you have any other questions on this, just let me know!
+3Is that the ‘Avoid Awkward Questions’ flag in the forum software settings? 😂😂😂
Thanks for the reply. The dialog could be better phrased, it is a bit intimidating
+4Thanks, Jordan. That’s clear. They should have asked you to write the text for the pop up.
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Need more help?
To Chinese users:
Do not provide any information or data that is restricted by applicable law, including by the People’s Republic of China’s Cybersecurity and Data Security Laws ( e.g., Important Data, National Core Data, etc.).
不要提供任何受适用法律，包括中华人民共和国的网络安全和数据安全法限制的信息或数据（如重要数据、国家核心数据等）。