Hey Zemax team,
When I went to zemax.com today I got this cheery message:

What is this app, what is Zemax New Portal, what is my Zemax tenant and why does it need access to my email?
- Mark
Hey Zemax team,
When I went to zemax.com today I got this cheery message:
What is this app, what is Zemax New Portal, what is my Zemax tenant and why does it need access to my email?
I got the same thing. And it won’t take no for an answer.
Hey Zemax team, what’s the answer? C’mon...we know you know...
Seems a shame such a simple question can’t be answered in a week
Hi Mark,
Apologies for such a delayed response on our end. Our notification system for flagging posts had an error that resulted in a few posts not being flagged. I’ll double check that this has been resolved.
The “Authorize App” message appearing is the result of a new version of zemax.com that went live earlier this year. As part of our migration into Ansys’ webs system, a few changes needed to be made to the website. This update prompted a security check from our single sign-on provider which hosts our login details. This is a one-time check, so after clicking on the green check mark to complete the sign in process, this pop-up will never appear again.
The message is asking for permission to access your email so messages can be sent to you in the event of an update on a support ticket for example. If you have any other questions on this, just let me know!
Is that the ‘Avoid Awkward Questions’ flag in the forum software settings? 😂😂😂
Thanks for the reply. The dialog could be better phrased, it is a bit intimidating
Thanks, Jordan. That’s clear. They should have asked you to write the text for the pop up.
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