Solved

User not adding

  • 9 January 2023
  • 1 reply
  • 32 views

Tried adding a new colleague but nothing seems to happen, it looks like there is a process going on but the user is not being added, I have tried doing it to multiple browsers, all having the same issue.

 

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Best answer by Ethan 19 January 2023, 01:13

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Userlevel 3
Badge +2

Hi @jonathan.ranada,

We apologize for the delayed response and the troubles you are having. This problem is likely caused by an intermittent server issue; please try it again. If you still have problems adding another user, we can help you further troubleshoot or add the user from our end.

Best,
Ethan

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