Question

Opticstudio crashes when saving an image

  • 17 January 2024
  • 1 reply
  • 71 views

Userlevel 1

Hello, I have a file with CAD objects, Boolean Native objects, and a simple optical system.

Every time I try to save an image of the NSC Shaded Model Window OpticStudio crashes.  I have tried to save as .bmp and .png which both make it crash.  .jpeg is the only format that will save the image without crashing.

Is this a known issue or is there a setting making it crash?

I tried to change hardware and software blending as well.

Thank you.


1 reply

Hi Michael,

Thank you for reaching out to us! Can you please check whether this crash happens to only this specific Zemax file or for all similar files? Additionally, would it be possible to share your file with so I can test it from my end?

Kind Regards,

Niki

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