Hey Zemax team,
I was running a Global Optimization today when Malwarebytes decided to quarantine OpticStudio.exe and the link on my desktop to it:
I simply restored them from Malwarebytes’ quarantine, but you should register this as a false positive with Malwarebytes to prevent this happening. Lots of organizations won’t simply release files from quarantine as easily as I can.
In fact, it’s worse than that, as Malwarebytes simply re-detected it. Global Optimization is what seems to trigger it. I had to add OpticStudio.exe to the Allow list:
That’s a fairly dangerous thing to do, so it would be best if you could register this file with MB directly so it doesn’t trigger on customer machines.
Greetings Mark,
Sorry I didnt see this earlier. In limited testing on a clean machine with the latest Malwarebytes, I didn’t experience it blocking any Opticstudio operations at the moment. Maybe this was a false positive it was generating last week until it’s virus definitions got updated?
Let us know if you are still having any troubles with it doing this and we can look again more deeply.
Thanks!
Hey Don,
thanks for that. Try doing a Global Search with Glass Substitution enabled. If that doesn’t trigger it for you then we can chalk it up as One Of Those Things…
-Mark
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