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Hi,

Here is my very simple setup

 

and its spot diagram, which is smaller that Airy Radius, so I wanted to investigate PSF further using FFT PSF

but I don’t get any image, just black window

After that, Zemax is slowing down, stopped work and closed. When open Zemax again,  I am getting this message

I have tried with other file ( but with similar simulations) it is happening again - I am getting black screen for FFT PSF and Zemax is down. I am sure my laptop has enough RAMs to accommodate Zemax. 

Regards,

Marzanna

Hi @Marzanna !

Do you still have the issues? Have you tried the troubleshooting steps here: https://support.zemax.com/hc/en-us/articles/1500005578222-What-to-do-if-the-graphics-windows-in-OpticsViewer-are-black-or-blank

Hi Sandrine,

Although I gained access to certain Zemax functions that caused the software to crash, the issue was not solved, and I will have to work around it. 

Regards,

Marzanna

Hi @Marzanna Please contact our support.

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