您好! 我們有兩個版本的Zemax license 最近發現新版的另存成zar時,使用較舊的Zemax版本無法打開。 請問他們有轉換的辦法嗎?是哪一版開始會有這個問題呢? 謝謝~
OpticStudioをZOS22.1からZOS22.1.1にアップデートしたところ、ライセンスマネージャーが起動し、OpticStudioが起動しなくなりました。ライセンスマネージャーをみると「キーが複製されました」となっています。Zemaxサポートに問い合わせたところ、ライセンスを一旦トランスファーするように言われましたが、エラーが出てトランスファーもできません。その後、サポートからレスポンスがなく、どなたか解決方法をご存知の方いましたらご教授よろしくお願いいたします。
Dear Zemax Team, Could you please help me in troubleshooting with installing Zemax Optic Studio. As I can understand, the problem is I cannot activate the license code because I cannot install HASP drivers. In Zemax License manager I can see the following and after 'check HASP driver' I can see next error message . I tried to use Zemax License Repair Kit, as it described in https://my.zemax.com/en-US/Knowledge-Base/kb-article/?ka=KA-01614 , but when I tried to use install.bat I see following warning During all these actions we disabled antivirus software and brandmauer windows. Operating system is Win7 (64 bit). Please could you tell me how to repair it properly. Thank you in advance, Best regards, Kate.
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